Using the word in brackets, complete the second sentence so that

1 I have every intention of complaining, (intend)

I fully intend to complain

2 Send them the samples they requested - don't forget, will you? (remember)

Please remember to send them the samples

3 We will provide a 24 hour-a-day-hot line, (undertake)

We (will) undertake to provide a 24 hour-a-day-hot line

4 I anticipate receiving an answer soon, (expect)

  I expect to receive an answer soon

5 If you like we can send a replacement, (offered)

They have offered to send a replacement

6 She should have told them of the potential problem, (neglected)

She neglected to tell them of the potential problem

7 I'm not sure, but I think there is a bug in the program, (appears)

There appears to be a bug in the program

8 She says she has the necessary authority, (claims)

She claims to have the necessary authority