Read the article and decide what the underlined words are substitutes

Read the article and decide what the underlined words are substitutes for. Choose the appropriate answer in the box on the right. ARE TOURIST GUIDEBOOKS ALWAYS RELIABLE? Most London guidebooks introduce visitors to the principal hotels, recommending a few good restaurants and the virtues of St Pauls Cathedral. But (1) those who pick up the Lonely Planet Guide will be educated in underground etiquette, and directed to the Millennium Dome for architectural inspiration. While the guide is quick to point out the drawbacks of what it describes as one of the planets most crowded cities, (2) il is also keen to stress the positive aspects of London (3) which are rarely celebrated. London residents are controversially described as victims of increased pollution and overcrowding, which makes them aggressive. Visitors are told of the capitals residents: Dont try and be their friend: theyre too absorbed in (4) their own world of workmates, school friends and family.quot; The guides authors Steve Fallon from Boston, Massachusetts, and Pat tele, from Bristol are particularly exercised by the underground system (slow, unreliable, and terribly expensive). (5) U does, however, have a rigid etiquette which visitors ignore. Where theres an escalator you absolutely must stand on the right so that people in a hurry can rush up or down on the left. This is an extremely important rule and should you break (6) it, you risk getting pushed aside or verbally abused. Responding to the guide, Louise Wood of the London Tourist Board denied that the capitals citizens are difficult. All our surveys indicate tourists think Londoners are very friendly. Four out of five of (7) them thought people here were quite friendly or very friendly. And even the underground equals or exceeds (8) their expectations,quot; she said. 1 those: a) visitors b) guidebooks 2 it: a) the drawback b) the guide 3 which; a) positive aspects of London b) drawbacks of London 4 their: a) visitors39; b) capitals residents39; 5 it: a) the guide b) the underground system 6 it: a) the etiquette rule b) the escalator 7 them: a) the capital39;s residents b) the capital39;s visitors 8 their: a) tourists b) Londoners