Read the tips for conflict resolution below and say which of

Read the tips for conflict resolution below and say which of them were not taken into account by: a) The Brays b) Mr Telford c) The Norrises d) Mr ODonohue What should they have done to resolve their conflicts? Tips for conflict resolution 1 Deal directly with the person you are in dispute with. This is usually far better than letters, messages, shouting, banging on walls, throwing things, or talking to everyone else except that personquot;. 2 Plan a convenient, sensible time and place to talk to the other person. Think beforehand about what you want to say. 3 Dont be too quick to lay the blame on the other person. Try to be positive. 4 Dont interpret the other person39;s behaviour. You park outside our entrance deliberately to annoy usquot; sounds much worse than parking outside our entrance causes a lot of inconvenience. 5 Do give the other person a chance to give their side of the story. Let them know you are listening to what they are saying even if you disagree with it. 6 Work on the problems co-operatively. See what you can both do to resolve the dispute. 7 Bring all the issues out into the open. Make sure that the difficult ones don39;t get swept under the carpet.