Не так давно вы купили камеру. Веб-магазин. Но у вас есть ошибочная модель

1 - камера, которую вы ждали получить

2 - камера, которую вам прислал продавец

I am writing to express my dissatisfaction with my purchase from your online web-store. I have recently purchased a camera  from your website. My parcel was arrived last week, unfortunately there is some issue with my parcel. Firstly, the brand of camera that I was order was 1 but my parcel has 2. Secondly, I don't find any guide or manual that I expected to see. I think this matter deserve your attention. I would like you to respond quickly by either giving my full refund or by sending again my camera 1, user's manual and invoice.