Как перевести это: hi ,my dear dear friend , sorry for

Как перевести это: hi ,my dear dear friend , sorry for making you waiting! your item have been sent out on may- 12 , it usually takes 22-45 work days to be delivered could u pls wait a few days more for it? until the deadline,the goods has not arrived ,please contact me , I will give you a satisfactory answer Thanks have a nice day